ASSISTANCE TO INDIVIDUALS AND FAMILIES IN CRISIS
Protective Service Unit – Risk Reduction Management Program
Tel. Nos. (053)325-2906
Head of Unit-Ms. Pauline Liza C. Nadera ND III
I. ABOUT THE SERVICE
Immediate response to cases of individuals and families in crisis situation. Through provision of financial and material assistance
II. WHO MAY AVAIL OF THE SERVICE
Walk-in clients and referred clients
III. REQUIREMENTS
- Certificate of indigence from the barangay captain/any valid IDs
- Social Case Study Report From the city/Mun. Social Welfare Officer
Additional Documents for medical assistance
3. Medical Abstract/Medical Certificate
4. Billing Statement(if hospitalization)
5. Doctor’s prescription
Additional documents for burial assistance
6. Photocopy of death certificate
7. Funeral Contract
Additional Requirement for Transportation
8. Police Blotter (Standees)
IV. AVAILABILITY OF THE SERVICE
MONDAY TO FRIDAY – 8:00 AM to 5:00 PM
SATURDAY – 8:00 AM to 5:00 PM
SUNDAY – ON CALL
V. HOW TO AVAIL OF THE SERVICE
| STEP |
Walk-in/Rescued/referred clients by LGU |
Activity |
Duration of Activity |
Person-in-Charge |
| 1 | Submit documents at the CIU and sign the General Intake Sheet And Certificate of Eligibility (for walk-in Clients) | Review submitted documents Conduct interview Prepares and sign the General Intake Sheet and Certificate of Eligibility |
45 mins
|
Ms. Carissa Mendoza SWO I Ms. Leah M. Abarquez SWO I Ms. Myla Banasta SWO I |
| 2 | Prepares disbursement voucher and obligation slip Note: for Guarantee Letter |
5 mins |
Ms. Carissa Mendoza SWO I Ms. Leah M. Abarquez SWO I Ms. Mayla Banasta SWO I |
|
| 3 | Reviews and signs documents preparesn by the Social Workers |
3 mins |
Ms. Pauline Liza Nadera ND III |
|
| 4 | Approves of Certificate of Eligibility Certifies legality of expense on Box A of DV And Obligation Slip.Note: for Cash Assistance/Material Assistance skip step 5-9, continue to Step 10 |
5 mins |
Ms. Virginia M. Idano SWO V Ms. Mary Agnes S. Pusay Accountant II |
|
| 5 | Certifies availability of fund signs obligation slip |
3 mins |
Ms. Jasmin D. Bulgado AO I |
|
| 6 | Approves Disbursement vouchers |
5 mins |
Dir. Remia T. Tapispisan |
|
| 7 | Assigns and prepares check |
5 mins |
Ms. Agapita N. Canete AO II |
|
| 8 | Signs Check |
5 mins |
Dir. Remia T. Tapispisan |
|
| 9 | Receives financial Asst. (Check or Cash) Material/guarantee letter | Release Check(Financial Assistance)Release Cash/Material/Guarantee Letter |
2 mins 5 mins |
Ms. Angeles Higino Ms. Carissa Mendoza SWO I Ms. Leah M. Abarquez SWO I Ms. Myla Banasta SWO I |