DSWD Crisis Intervention Section (CIS) Program is one of the Philippine government’s initiatives to provide immediate and temporary assistance to individuals and families who are affected by crises. It is a stop-gap measure that provides financial, emotional, and psychosocial support to families and individual who have experienced a crisis or unexpected life event. It can help them meet their basic needs in the form of food, transportation, medical, educational and burial assistance.


CIS can provide eligible individuals with the following monetary and material assistance:

  • Transportation Benefits
    • It is the assistance for the purchase or payment of transport (air/sea/land) tickets and/or expenses to enable the client/s to return to his/her/their home provinces permanently or seek further medical interventions in another place, or to attend to emergency concerns such as death, care, or other emergency or critical situations of family members, relatives, or other individuals in need. This includes those that require immediate presence, such as but not limited to attendance at a court hearing, the rescue of an abused relative, etc.,

  • Medical Benefits
    • It is the assistance to help shoulder hospitalization expenses, cost of medicines, other medical treatment or procedures such as implants, laboratory procedures including but not limited to computerized tomography (CT) scan, electrocardiogram (ECG), echocardiogram (2D Echo), magnetic resonance imaging (MRI), and provision of assistive device. Other medical expenses, such as professional fees, may be covered.

    • Note: Birthing is not covered unless the patient suffered complications during delivery subject to the social worker’s assessment. The client shall not be entitled to in-patient financial assistance except when the drug or treatment is unavailable in the hospital or covered by the Philippine Health Insurance Corporation (PhilHealth)

  • Burial Benefits
    • It is the assistance to defray funeral and related expenses, including but not limited to expenses in bringing the remains to the residence of the deceased and/or burial site in accordance with existing customary practices of the family, especially among indigenous peoples and Moros.

  • Educational Benefits
    • A form of assistance given to eligible students to help defray school expenses and/or cost of sending students/children to schools, such as school fees, supplies, projects, allowance, and other related expenses, which will be provided once in a school/academic year for students, with priority to working students in public high school, vocational/technological schools, state colleges, and universities.

    • A maximum of three (3) children per family shall be entitled to this assistance. However, this may be given to a student who, although not indigent, is assessed by the social worker to have an extreme need based on his/her family’s current condition, including victims of displacement and repatriated/deported Overseas Filipinos (OFs), among others


  • For Medical Assistance:
    • Updated Clinical Abstract/Medical Certificate within three months with a signature above and license number of the doctor

    • An updated medical prescription with name, signature, and license number of the doctor

    • Laboratory Request/Medical Procedures/Treatment Protocol with name, signature and license number with date of the doctor;

    • Quotation official price

    • Update hospital bill (showing outstanding balance, name and signature of the billing clerk)

    • Social Case Study Report if the medical assistance is P5,000.00 and above

    • Barangay Certificate/Certificate of Indigent Client (address should be the same with the submitted valid ID and

    • Valid ID of the client with the same address to the submitted Barangay Certificate of Indigency with validation date.

  • For Burial Assistance:
    • Funeral contract showing outstanding balance and breakdown of the service with name and signature of the funeral’s delegate

    • Original or Certified True Copy of Registered Death Certificate with registry number

    • Barangay Certificate/Certificate of Indigency of the client; valid ID of the client showing the same address with the Barangay Indigency

    • Permit to transfer (where the remains needs to be moved)

    • Social Case Study (can be requested)

    • Promissory Note (if needed)

    • Referral Letter (if needed)

  • For Educational Assistance:
    • Registration Form, School Assessment Form, Certificate of Enrollment with name and signature of the registrar

    • Validated school ID of the student

    • Updated statement of account showing the outstanding balance, name and signature of the accounting staff

    • Barangay Certificate/Certificate of Indigency of the client’s guardian

    • Valid ID of the client showing the same address to the Certificate of Enrollment

    • Social Case Study Report (can be requested)