Assistance to Individuals and Families in Crisis

ASSISTANCE TO INDIVIDUALS AND FAMILIES IN CRISIS

Protective Service Unit – Risk Reduction Management Program

Tel. Nos. (053)325-2906

Head of Unit-Ms. Pauline Liza C. Nadera ND III

 I.             ABOUT THE SERVICE

Immediate response to cases of individuals and families in crisis situation. Through provision of financial and material assistance

II.           WHO MAY AVAIL OF THE SERVICE

Walk-in clients and referred clients

III.         REQUIREMENTS

  1. Certificate of indigence from the barangay captain/any
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Issuance of Travel Clearance to Minors Traveling Abroad

ISSUANCE OF TRAVEL CLEARANCE TO MINORS TRAVELING ABROAD

Protective Service Unit-CBWP-MTA

Tel.Nos. (053) 321-1176

Head of Unit- Ms. Leilani Jocano, SWO III

 

I             ABOUT THE SERVICE

Issuance of clearance to a child/minor (below 18 years old) who is traveling alone or accompanied by somebody other than his/her parents. This aims to protect the child from abuse, exploitation and trafficking by ensuring that her/she is traveling for legitimate reason and … Click here to read more...

Feedback and Suggestions

For our Clients and Partners:

The opinions of and feedback from our clients and partners regarding the services availed at the Department of Social Welfare and Development (DSWD) is very important to us to improve our Work. We also welcome queries on our various programs, projects and services thru the following:

  • Email – fo8@dswd.gov.ph
  • Trunkline  – (053) 3212040
  • Address – DSWD Field Office VIII, Magsaysay Boulevard, Tacloban City, Leyte

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Service Pledge

We are committed to provide you quality, prompt, and courteous service from Mondays to Fridays, 8:00 A.M. to 5:00 P.M., without noon breaks;

We shall endeavour to complete your transactions with us within the day.  We will inform you promptly of our actions taken so far and clearly explain to you the reason/s should we not be able to complete within the day the delivery of the service you need.… Click here to read more...

General Administration and Support Services Division

Provide leadership, staff expertise and support in the management/administration of financial resources, facilities and the physical infrastructure, personnel administration, legal management and assistance, asset management, supply management, records management and other logistical management and procurement activities in a manner that is transparent, accountable, proactive, result oriented, and value adding to the stewardship of the Field Office’s resources.It shall implement policies, formulate plans and programs related to the provision of logistical
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Institutional Development Division

Initiate and sustain coordination and synergy between the Field Office and its intermediaries and stakeholders to enable them to become empowered, pro-active and highly supportive partners in the delivery of coordinated social services. It is responsible in building or enhancing the capacities of internal staff and institutional partners through training/capability building, knowledge management, technical assistance and standards enforcement. The IDD is also responsible for services related to addressing the FO’s … Click here to read more...

Policy and Plans Division

POLICY AND PLANS DIVISION

To   provide   leadership   in   the   formulation,     monitoring,    and evaluation   of  policies  and  plans of  the  Department   and  of  the  social protection  sector along with social welfare  and development  and social safety netscoordinate  and facilitate  inter-office, interbureauand inter-agency meetings  and other  bilateral   agreements  relative  to  the  monitoring   of compliance to regional and international  Click here to read more...